Tuesday, June 07, 2011

Thrilled to Do Laundry! (no, really)

My dryer is fixed, and I'm GLAD Sears Home Services is such a breathtaking pack of fuckwits. Thrilled, even! Because if they'd actually shown up, I'd have paid probably twice as much for the job done so well and for less by Sabastian from Appliance Zen. Yes, the company is called Appliance Zen. Not only is the company name just So Asheville, he - wait for it - showed up in a Subaru with its ass plastered in bumper stickers! Oh, so Asheville! He was punctual, professional, friendly, diagnosed and fixed the thermal thingy problem, and charged me much less than Sears would have if they weren't such a thundering herd of FAIL. I took his business card and gave him mine, and he's going into my list of trusty vendors.

The funniest part is that while he was working he told me, unbidden, about another customer who had gotten a quote from Sears to do a job - he shook his head about what they charge. So I of course had to tell him that they'd stood me up on Friday, and I was so happy they did. Yes, I do have a lot of laundry to do this evening, but I also have a bottle of wine and a Netflix movie, so I'm ready to dig in and launder.

Yesterday afternoon I babysat Supergirl, so her mama could spend a quiet hour or two in a bookstore. Remember how I had such a challenge sitting with her back in January, and couldn't wait until she could talk? Okay, she's 15 months tomorrow, and she now communicates like a real little person. It's too cute for words.

When I arrived she wasn't too thrilled that Mama was going out without her, but picked up the remote and pointed it at the TV and asked, "Elmo?" She is a Sesame Street addict now, and offers running commentary on the show as she watches - "Ball! Ball! Elmo! She sang the "B-B-B" part of the letter B song performed by the Dixie Chicks. Then she decided we should "Read? Book?" Her new favorite book is the McDuff book I got her for Christmas. She loves her some McDuff. We read it over, and over, and freaking OVER.

There is a picture in the book of the lady feeding McDuff, who is sitting up begging, from a fork. Supergirl saw the picture and said, "Eat food," and slid off the couch and took off for the kitchen, with me following her. She went to the fridge, put her hand on the door, and asked, "Eat food?" I hadn't been left with dinner instructions, so I fired off a text to Mama to ask what she should have - she had black beans, which she loved very much. I tasted them and I have to admit that her Mama makes some kick-ass black beans and I can see why she loves them, but I was still cautious about portion size, imagining bellyaches at 2 a.m. I supplemented with less volatile foods. Supergirl ate food, feeding herself, and we discussed world events and literature. I then hosed her off and scraped the black beans from her eyebrows, and we resumed her critique of Sesame Street. Made mental note - must bring bubbles for play next time we get together - there were bubbles in that episode.

Babysitting a talking little human is FAR easier than a frustrated little human who knows what she wants to say but can't get the words out, easier both on the babysitter and the babysat.

8 comments:

  1. Anonymous7:16 PM

    I always loved, and still love, the moment when my children and grandchildren demonstrated that they had learnt the difference between "want", and "need".

    Having been told a couple of times that whatever it was they "wanted" (right that instant!) was not something that they needed (like Daddy's tools) the next request would be modified: "But Mum (or Oma) I really NEED it!"

    Mastery of their mother tongue, O love it,

    Gae, in Callala Bay

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  2. You sound so much like a normal human being - is it the lack of tedious stress? I know you have crazy stress things, but you do something and things get better! So different sounding. I really noticed it today.

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  3. I think I'm just putting a little more effort into describing my day to day life, instead of a dry inventory of things I've done lately. I will try to do more of that. :-)

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  4. Or maybe it just sounds more like me because I'm not trying to watch my language and am cussing again. ;-)

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  5. To Catherine,

    I apologize for the poor service that you recently received from Sears Repair and I'm happy that you were able to find a local repair company on such short notice. My name is James and I am part of the Social Media Support Escalations team at Sears and we would really appreciate an opportunity to regain your confidence and show you that we do value you as a Sears customer. At your convenience, please contact our office at smsupport@searshc.com. Please send us an email providing a contact phone number and the phone number the dryer was purchased under (if different than the contact phone number) and we will call you directly. Also, in your email please provide the following screen name, which I created for you (CatherineBLD) for reference to your issue and we do look forward to talking to you soon.

    Thank you,
    James H.
    Social Media Moderator
    Sears Social Media Support

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  6. OMG! Sears spies on people's blogs?! That is too freaky for words!

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  7. If only their customer service and repair people responded as swiftly as James H. ;-)

    James - thanks for your comment, but my dryer has been repaired and I have no further needs regarding this issue.

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  8. wow, i remember when sears was the place to call..They were prompt and curteous and didnt charge you two arms and legs...Sadly those days are gone..
    Glad you found someone that helped you..
    Take care,

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